This seller currently has 0 unanswered support requests and 21 open support requests. They have received a total of 26 support requests since August 8, 2016, of which 6 have been successfully closed. If support is important to you then you may find this information helpful.

Submit New Support Request

You must be logged in to ask a question.

Existing Support Requests

Showing 1 - 21 of 21 Requests

View all 2 messagesCastles in the Air (cup 863752_695, March 8th 2018)

February 20, 2023 6:31 PMValerie Spowart

Hi Gail, is it possible to make the above design with a fairy in a white dress and wings instead of pink please? It's for a gala day where all the fairies wear white dresses and wings. Many Thanks, Val.

View all 2 messagesResizing

February 17, 2023 1:53 PMGlenis Fox

Can you please tell me how to resize 8x8 to 6x6 please x

Glenis

View all 8 messagesBaby Boy 883039_695

August 30, 2021 4:48 PMRuth Howat

Please can you tell me if this beautiful baby card is going to be available in pink?

View all 2 messagesBed Time Owl

November 3, 2019 9:22 AMHazel Underwood

Hi. I would like to purchase your Bed Time Owl but at the moment it is listed for £64. Thanks.

View all 2 messagesParis in the spring

October 30, 2019 9:55 PMEllen Myers

hello didn't no if you was aware but I think there may be a price error on this as it is saying £80.00 xx

View all 3 messages50th Birthday

May 29, 2019 11:56 AMMargaret Schofield

Hi Gail, do you do the tartan numbers 0 to 9 on their own.

Margaret Schofield

View all 2 messagesBichon pup

April 24, 2019 6:27 PMValerie ODonnell

Can you please check your prices on your recent uploads. Waiting to purchase.

Thanks x

View all 2 messagescockerpoo pup

April 24, 2019 6:51 PMCarol Brown

check your price Gail

View all 2 messagesMaking cards

February 24, 2019 1:19 PMBarbara Blackburn

Hi Gail I love your designs. I make handmade card which I sell and was wondering if I purchased your designs I would be able to sell them. Regards Barbara

View all 3 messagesFrosted Stags Blue

June 29, 2018 7:33 AMDULCE Teixeira

Good Morning,

i downloaded one of your files yesterday from the Vault Frosted Stags Blue. I would like to know if i am allowed to sell completed cards?

thank you

View all 2 messagesmaking mason cards

June 20, 2018 12:58 PMMary K. Harris

Carol Clarke please could I have permission use use your Masonic cards in my Lodge craft evening- this is a craft evening to raise money for the Master Charity - Oncology unit of Birminghams Children's hospital, I would only sell the blank card and donate the printed sheets to the cause

View all 2 messagesNew baby on the way

March 21, 2018 2:27 PMdeen lessard-KANE

On the card with little boy shirt Best Bro Ever what verse is on it?

View all 4 messagesMens Steampunk - darts

March 5, 2018 12:17 PMVicki Avcin

Hi Gail

You have used my Designer Resources in this card. My TOU explicitly state that if used you must credit me. Can you please add the credit to the 'Graphics Credits' section on the listing please.

Thanks

Vicki

cup850286_695

January 19, 2018 9:48 AMGail Collins

Hello June thanks for the heads up on that lol i wondered why it had NOT sold as its so cute. thank you all correct now xxx

View all 4 messagesmum card

March 10, 2017 9:02 PMFrances Crompton

hi gail thankyou for your reply and I look forward to an amended download which incidentally will make a lovely card for mothers day you designers really do work hard to give us a variety of downloads to make wonderful cards thankyou once again

View all 3 messagescup280780-695

March 10, 2017 6:05 PMFrances Crompton

Hi Gail the download is a mum card the word mum is spelt across the card the letters are coloured black with white spots with pink flowers possibly petunias with green leaves also on the lettering does this help it is not a recent download the background is green turquoise and purple swirls.

View all 2 messagescup 280780

March 10, 2017 3:00 PMFrances Crompton

HI GAIL I bought this download ages ago and am now making it for mothers day however I find that 2 pieces of the decoupage are too small the decoupage pieces are the letter m twice and the letter u once the letter u is correct size but the letter m [both] are too small for main image can you sort this as soon as possible please

Look forward to hearing from you thankyou

Fran Crompton

View all 2 messagesFoil folding making the dress

November 7, 2016 12:51 PMPenne Jensen

On Facebook the other day there was a beautiful dress made by folding the foiled paper/ card. Please may I have the information about this project.

Thanking you,

Penne Jensen

View all 3 messageslovely in red by Gail Collins 580974_695

September 14, 2016 3:43 PMLynda Durrant

Hi Gail, I have just bought the above-mentioned sheet and was wondering why there are two flowers toppers and one bag topper but no shoe topper as shown on the picture. Please advise.

Kind Regards

Lynda Durrant

View all 2 messagesSpirit in the Sky

August 8, 2016 5:38 AMPam Ogilvy

Hi Gail, some one else may have told you, you , you 80 pound on this listing, and maybe it should be .80 p.

CheersvPam, Australia.

View all 2 messagesFroggie Seranade

August 8, 2016 3:43 AMSharon Opsahl

Just so you know -- Someone put the decimal point in the wrong place -- it says the price is $105.12 -- you won't get anyone buying the calendar for $105.12

Showing 1 - 21 of 21 Requests