This seller currently has 20 unanswered support requests and 413 open support requests. They have received a total of 497 support requests since May 1, 2016, of which 98 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 265 - 288 of 413 Requests

Order 2 july

July 2, 2019 4:56 AMMargaret Campbell

Can you please change this order to print and post. Ad this is my first time I did not request print and post

View all 3 messagesRetro Christmas 3

June 23, 2019 7:21 PMBECCY WILTON

Hi Janice,in kit number 3 there is no envelope back! Thought i was going mad but i bought kit 4 and that one is fine. They are gorgeous and i can't wait to get started,thanks Beccy x

View all 11 messagesNitwit collections

June 4, 2019 9:56 PMJanet Crookes

Hello again Jan, I feel like a pen pal here. So sorry to trouble you again, I am loving making these journals, You are amazing. I am addicted. I wonder if you could tell me which of the Nitwits you used for the Moments of Happiness I have loads of them, and a lot of them I can work out, but not this, I want to use the papers that you used for the matching back and the striped one for the Inner base. I have searched my hard drives but it is proving difficult as I don't know the set that you used for it. I do apologise for being a bother. Jan x

View all 7 messagesNew army cards

June 6, 2019 7:47 PMLinda Willey

Any way you will make some American cards? I love them and I volunteer for veteran's hospice and these would be wonderful.

View all 4 messagesChatterbox Cafe 3D What an Entrance! Card and Envelope Kit.

May 23, 2019 7:14 PMsandra trudeau

the instructions for this darling card are for some other card...not this one. Could I receive the instructions to make the chatterbox café card?

View all 6 messagesre: previous query

May 27, 2019 1:36 PMJanet Crookes

Hi again Jan, So sorry to be a pest. I am really enjoying myself making my organizer. I am making the Perfect Moment one at the moment. I think I have them all now Would you mind telling me the font you have used on this one please. I think the one you've used is perfect. Thank you. I am making them up into sets to make funds for a local hospice that helped me care for my husband at home when he was diagnosed with a terminal illness. They were wonderful with both of us, and helped me get through the most terrible thing that has ever happened in my life. Thank you. Jan xx

re: previous query

May 29, 2019 9:40 PMJanet Crookes

Hi again Jan, I am so sorry to bother you again. I think I am wearing my dunces' cap today.

Hi Jan, I'm sorry I added this to the other request. I thought you might miss it. Jan x

I am making up the gift bag, really pleased with the Diary/Journal. I have reached the part in

the instructions where is says '' making the tag is simple enough just glue the front and back together"" I can find a front, but not a back ? Once again I apologize for being a pest. Jan. xx

View all 2 messagesWhite Wedding- 50 Clipart Png-200Dpi

May 23, 2019 5:56 PMLinda Cross

just downloaded this and number 49 is empty

View all 2 messagesCredits

May 22, 2019 6:07 AMlillian jaynes

Do I need to give credits for any of the design's I use in your shop lily

View all 5 messagesParisienne Heirloom Planner/Journal Diary

May 18, 2019 6:40 PMJanet Crookes

Hi Jan, could you tell me what weight card you used in the planners/ organizers please, thank you Jan x

View all 5 messagesOne Starry Night Exploding Box Surprise Kit.

May 14, 2019 2:47 AMChristine Lawrence

Hi Janice

I am having trouble with the stable. The inside side walls are far too short also the hay floor the roof I find isn't long enough.

All the rest of the design is great

thanks Christine Lawrence

View all 5 messagesDesign rights

April 30, 2019 8:18 PMMaryline Cazenave

Hi, my name is Maryline Cazenave, designer on craftsuprint and author of the puppies you have used in puppy love and hug in a mug. Those are my designs and I do not sell them for commercial use. Wherever you purchased them either scammed you, or only authorizes personal use. Please take them down or I will have to report them. You can check out my Facebook page" Maryline Cazenave Illustration" to verifie this. Could you tell me where you downloaded the art? Thanks in advance.

View all 2 messagesjanice mcfarlane

April 29, 2019 12:16 PMlillian jaynes

hi can i use your designs to make and sell hand made cards

thank you lily

View all 2 messagesScene It All - Owl House Kit

April 11, 2019 8:49 AMElizabeth Svonja

Hello Janice,

Firstly may I say I love your cards, they are really lovely. I have started making cards to sell at craft fairs, would I be allowed to do this with your card designs. I also am thinking of selling cards via a website - would this be ok with your finished cards please?

View all 2 messageshello Janice

April 3, 2019 4:18 AMNoeline Mccamish

Hi Jan just wanting to say hello and hope you are ok. Janice your designs are GORGOUS I have so many of them especially the easel cards in the box and 3 tier hanging ones. your colours and papers are truly beautiful. I also have the hanging organizers have you a perpetual calendar that would suit them all. thanks for your beautiful designs. you are my favourite designer on this site love everything. take care Jan best wishes Noeline x

View all 2 messagesSimply Beautiful Pop Out Book Card and Envelope Kit.

March 20, 2019 4:49 PMLinda Kermode

Hi, I've just bought your image hun. and its seems I cannot get it.

which I bought another 7 of other peoples images and I cannot get them.

View all 2 messagesbook pop up

February 22, 2019 12:07 PMLINDA HAMMOND

Hi Jan, I have had a go at your book pop up kits.

I like everything about it apart from some of the envelopes. They are very nice if I want to send to a friend as I can use a glue stick for the overhanging flowers.

I sell my cards and have to put easy lift tape on the flap for my customers so that leaves the flowers unglued.

Could you not include a plain edge flap, or even an envelope template so I can make my own?

Thanks Linda

View all 4 messagescards

February 14, 2019 3:05 PMeithne hynes

Hi I was wondering what size cards the open book is and cand they be done in a modern design please,Regards Eithne

View all 4 messagesAbigail - Nitwit collection

February 6, 2019 3:51 PMJanet Crookes

Hello Janice, I am totally addicted to your quick card sets and Organisers/ Diaries. and I wondered ifyou have done one using this collection,.? I've searched and searched, but cant find one. I have the collection, but not the imagination and talent that you have. i thought I had seen some cards, but can't find them.. feeling frustrated. I need to put my brain to rest.Thank you xx

View all 3 messagesShabby Chic Multi-way Vanity Caddy -blue

January 29, 2019 10:18 AMMaxine SANDIAN

Hello, I made this beautiful Vanity, but I don't see where I put the piece 2*. I glue 2 and 2B together, and I do the same with 2 and 2*, but after you never talk about 2*. So I don't know where it's going, can you help me please. Perhaps I make a mistake, but I read and reread the PDF and I didn't see anything. Thank you. Maxine

View all 2 messagesexploding boxes

January 27, 2019 5:07 PMMartina Crowther

Hi Jan I have just purchased several of your xmas exploding boxes which are absolutely fantastic. The question is will you be designing wedding or new baby boxes.? I have had had great fun making your xmas boxes when finished are fabulous. Thank Tina

View all 2 messagesShabby Chic French Chest of Drawers - Parisienne Rose

January 23, 2019 1:30 AMJanice Hall

This is a lovely design! I would love to know where you got the drawer pull brads for the handles for this chest of drawers - I'm in Canada so maybe it would be harder to get but maybe if I had a brand or a product name I could hunt some down.

Thanks

Janice

View all 3 messagesParisienne Heirloom Planner/Journal Diary

January 11, 2019 10:56 PMMaria McGrath

Hiya Jan, It's Maria Clarke at Sparky Maria Crafts. I've just started to make my journal. Can you tell me what size rings you use to hold it all together? Many thanks, my sweet. xxx

View all 6 messagesTypewriter by Janice McFarlane.

January 3, 2019 1:06 AMkay wright

Hi I purchased this about a week ago. I have had fun putting it together until I got to the keys. Could you please explain how to make them, it is not very clear to me. A tutorial video would be so much more help. Maybe in the future you could put one together. Please help. Kay

Showing 265 - 288 of 413 Requests