This seller currently has 4 unanswered support requests and 12 open support requests. They have received a total of 19 support requests since June 8, 2016, of which 7 have been successfully closed. If support is important to you then you may find this information helpful.

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Existing Support Requests

Showing 1 - 12 of 12 Requests

becoming a designer

April 4, 2023 3:47 AMtracey dyer

hi sarah

i hate to keep bothering you but i am really stuck on how to make my a4 sheets ready for selling, i have contacted craftsupriint and they keep telling me you ran the course, can you please help me on the process of doing this please, i have beeen at it for days, and have not got a clue how to do it, i would really appreciate the help

thanks tracey

View all 2 messagesRe : recent order of wrong format

October 20, 2022 11:56 AMMaria Maffei

Dear Sarah I recently purchased 11 files of beautiful wedding cards unfortunately I didn't realise the program I use and machine I use at home for cutting just not support GSD full stop is there any chance you could convert it to an SVG if I send you you which files I have purchased I will be very grateful thank you

Design course

August 16, 2022 11:05 AMkaren Moore

Hi Sarah. I hope you are well. I purchased your design course along time ago and was getting weekly remu design the course us still open, but this has recently stopped. I have forgotten where to login. I'm only 35% through the course

Please can you help?

Thankyou

Regards

Karen

graphics package

April 13, 2022 3:49 PMsharon smart

Hi Sarah,

Could you please tell me what graphics package you use as the colouring really looks great?!!

Many thanks, Sharon

Iris Folding pattern

November 13, 2021 9:21 AMDorothy Clark

Hi Sarah, I’ve got a friend’s special birthday comjj in no yo & wanted to iris fold her initial- do you have alphabet patterns? Thanks

View all 4 messagesChristmas Poinsettia Flower Iris Folding Pattern

September 16, 2020 11:48 PMRobyn Reed

Hi Karen

Could you please tell me how to fold paper strips and attach them to fit the irregular shaped leaves on the poinsettia iris fold. The picture attached and the pattern supplied look more like paper piecing than iris folding. I am feeling quite frustrated trying to do iris folds on this pattern.

Regards

Robyn Reed

View all 2 messagesA6 Fashion Boot Iris Folding Pattern

February 4, 2020 5:22 PMLaura FAY NEFF

I will Need to purchase the boot template or punch. Do you sell it? I can't seem to locate it on your website.

View all 2 messagesmoney exchange

January 17, 2020 3:56 AMSandra Ioos

I live in Mechanicsburg Pa. and want to order some of your Iris patterns. How do I figure the money exchange between the pound and the dollar. How do I get the money to you? Any other questions I should be asking? Is there a certain dollar amount I have to order to complete the transaction? you Sandra Ioos

View all 2 messagesFaded Beach A5 Insert

August 8, 2018 5:51 AMJoyce Perkins

Hello, There is a colored line running across the design that does not look like it belongs as it is clearly visible in the oval shape and really spoils its looks. Not sure how I can get rid of it. Thought it was my printer but after using multiple printers, the line is on all of them so I looked back on here and you can definently see the line. Thank you for your assistance. Joyce

View all 2 messagesGood Luck Word Card

July 9, 2018 12:20 PMDULCE Teixeira

hi, do you have this in svg or fcm?

thank you

View all 2 messagesAmmonite iris folding pattern

January 31, 2018 2:43 PMDebbie Baxter

Hi Sarah,

Can you explain to me the multi/inverse folds referred to in the above pattern please? I'm experienced in iris folding and origami, but I can't make out the folds.

Many thanks

Debbie

View all 2 messages2 Iris Folding Dress Patterns

June 8, 2016 4:41 AMApril Ducic

There are watermarks all over the downloaded sheet. Is it possible the wrong file was provided for the product file download? The product is unusable the way I've received it and would like a sheet with no watermarks or a refund. Thank you.

Showing 1 - 12 of 12 Requests