This seller currently has 20 unanswered support requests and 413 open support requests. They have received a total of 497 support requests since May 1, 2016, of which 98 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 97 - 120 of 413 Requests

View all 4 messagesCute as a Button Baby Girl - Folio Card Kit

June 9, 2022 8:53 PMJulie Mayne

hi what size do these need to be printed at mine have printed different sizes so nothing fits together

View all 2 messages1158278-905

May 25, 2022 11:09 AMJACQUELINE Warburton

second message janice - sorry. I should have put page 15 for the sherlock tunnel card instructions!!! Is it missing?

srtuggling to put this card together!

Sherlock tunnel card.

May 25, 2022 10:04 AMJACQUELINE Warburton

Hi Janice. Love your designs. Struggling with tunnel card. Is the instruction page14 missing please. Jacqui

View all 2 messages9to 5 handbag

May 9, 2022 9:53 PMeithne hynes

Hi its me again ,doing this bag now and for some reason printed out back and front same setting same cardstock but the front turned out lovely vibrant colour and back was a faded colour any ideas why never saw it before ,also if you make some more could you put more handles on one page instead of tags saves on ink and paper please and backing paper so I can print on reverse side ,thanks a mill Eithne

View all 5 messagesdeco dent handbag

May 9, 2022 10:47 AMeithne hynes

Hi I was wondering if you have anymore of these please I can only see 2 as the others are xmas Eithne

View all 6 messagesLegacy of Love 1 Shaped 6x6 Card & Envelope Kit

May 7, 2022 8:09 AMAngela Sangster

Morning Janice, love your designs but I don't do the shaped ones, would you be able to do this as a 8x8 card please? I understand if you can't.

Angela

View all 2 messagesDont Stop Me-ow - 3D Curiosity Book Box

April 21, 2022 6:55 AMDiana Koeleveld

Hi Janice,

i cant find the stands in various sizes in the kit?

Regards Diana

View all 2 messagesTeddy Bears Picnic Quick Cards

March 28, 2022 10:27 AMCarole Jones

Can your card designs be made up to sell

Thanks

Carole

View all 7 messagesRequest for design of an exploding box

November 24, 2021 3:59 PMLynne Brown

Hello Janice, Would you consider designing an exploding box with spring ducklings?

Around the country each spring some villages hold a duck race, plastic ducks (numbered) are put into a stream and float to a finish line. There are usually 3 or 4 money prizes with the bulk going to a charity or specific cause. People pay £1 for a number. There are usually craft stalls (handmade chocolate, cakes, sewing crafts, refreshments, etc) in a nearby hall and a good morning is enjoyed by all.

Just a thought. Many thanks.

Lynne

View all 7 messagesfrozen bags

March 17, 2022 11:21 AMeithne hynes

Hi Janice do you have bags with frozen in them please,I bought a few but only seem to have half the kit,,it was a long time ago Regards Eithne

View all 4 messagesTea & Twitterings - Folio Card Kit

March 13, 2022 6:10 PMNicola Davis

Hi, the page with the back of the box envelope is missing from the download, could you please send me this page so I can complete for mothers day. Many thanks

View all 4 messagesCute as a button cup1113671_905

February 19, 2022 6:50 PMrita behan

After downloading and printing above file quite a few pieces don’t match up. Can you tell me how I can rectify this without wasting too much card . Thank you

View all 2 messagesHow Does Your Garden Grow 1 - Upright Z-fold Card Mini Kit

February 4, 2022 1:43 PMPam Stubley

Hi Janice

Sorry to be a pain but the tab is missing from piece number one. I don’t have a problem with it as I know to leave a tab at bottom but anyone buying for the first time might struggle

Cheers

Pam

View all 3 messagesIt will be Gnomely this Christmas - Christmas Accessories

January 17, 2022 4:31 PMMargaret McCartney

HI Jan, I bought this design when it reappeared in the hot items with its gold star and I have been getting ready to print it off. Going through the sheets I cannot see the back to the rocker cards. I can see the front and the little tabs that go between the back and the front but no back. Could you have a look at this for me? Many thanks. Margaret

View all 5 messagesFolio Cards

December 23, 2021 3:13 PMStephanie Bardelli

hi jane

do you have a folio card for wedding and any for anniversay please - cant find anything

View all 4 messagesWinter Friends Shaped Card and Envelope Kit.

December 19, 2021 9:48 AMJeanette Roots

This lady is not original artist of the elements used in this kit

View all 2 messagessize of the tulip basket

December 6, 2021 3:16 PMCarol Rawlinson

Hi, can you tell me how big the tulip basket would be once made

Regards

View all 2 messagesChristmas exploding boxes

December 3, 2021 10:40 AMLynne Brown

Would you possibly design an exploding box with a white van delivering parcels? A female and a male courier with Christmas style wooly hat, lots of snow. I realise you are very busy but if you could. Many thanks - Lynne

View all 2 messagesChristmas time terrarium

November 27, 2021 2:01 PMElaine Millward

I have downloaded this kit but there are no instructions. Please can you help me. Thanks

View all 2 messagesCrimson Christmas 2 3d Shaped Easel Card and Envelope Kit.

November 25, 2021 8:57 AMCarol Rawlinson

Hi, do you have a mam and dad topper for the Christmas skate card

View all 2 messagesThe Merriest Christmas - Side Panel Step Card & Envelope Kit

November 19, 2021 2:09 PMElaine Millward

Thanks for your reply. There are 15 sheets in the kit, the last one is a stepper card. My question is how do you fit the main card to the stepper card. Please help me. Thanks

View all 2 messagesThe Merriest Christmas - Side Panel Step Card & Envelope Kit

November 18, 2021 10:04 PMElaine Millward

In the kit there is a stepper template. How does this fit in with the card.? Please could you help me.

View all 2 messagesMerriest christmas side panel step card.

November 18, 2021 5:38 PMElaine Millward

I have put the main card together. How do you place it on the stepper template.? Please advise. Thanks

View all 2 messagesIt Will Be Gnomely This Christmas 3D Victorian Lampost Luminiere

November 17, 2021 7:40 PMPam Stubley

Hi Janice

I meant to tell you after I finished the other lamppost. The tabs on the top parts of the design where the candle goes are too wide and show through the acetate if not trimmed smaller. It is on both the starry half and on the acetate half, if you know what I mean. My head seems to be losing a lot of things just lately so I thought I would send now before it disappears again

Cheers Pam

Showing 97 - 120 of 413 Requests