This seller currently has 20 unanswered support requests and 413 open support requests. They have received a total of 497 support requests since May 1, 2016, of which 98 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 145 - 168 of 413 Requests

View all 2 messagesthanks!

June 9, 2021 9:51 PMMicheline Saillant

you're the best !

View all 2 messagesoh wow !

June 8, 2021 9:10 PMMicheline Saillant

soo beautiful can't wait for tomorrow to see the folio card!

soo happy you're very talented you 're the best for me

thank's a lot !

View all 4 messagesoh really!

June 5, 2021 3:09 AMMicheline Saillant

I understand that you're busy with all the new projects you did add lately

makes me so happy that it will be soon,if you don't mind use beautiful cats not cartoon cats if you can find a ragdoll that will be nice!

so the book box and the folio card

thanks again!

View all 2 messagessorry to bother you!!!

June 5, 2021 1:48 AMMicheline Saillant

but can't wait for the 3D Curiosity Book Box and the folio card with cat...have you an idea if it's aquestion of weeks or months for you to make it

I ask cuz I check each morning !

thanks again

View all 2 messagesSomething Old, Something New - Hanging Horseshoe Trio

May 19, 2021 5:38 PMAndrelyn Liddle

Would it be possible to have this in red white and pink please

View all 3 messagesRock-A-Bye Lullaby #1 Rocker Card Kit

May 7, 2021 12:39 PMNatasha Fieldhouse

Can you do an hanging trio decoration to match this. I'd be very grateful. X

View all 2 messagesCute as a Button Nursery #1 - Exploding Box

May 11, 2021 8:08 PMSue Peacock

Hi Janice, could you please tell me what the stands are used for. I am halfway through doing my boy exploding box but I don't know what the stands are for. Thank you so much..

Sue

View all 4 messagesNew design curiosity box

May 8, 2021 4:45 AMKristina Norbat

Hello Janice Thankyou for all your stunning designs over the years can you tell me if there is a video on these designs big hug Kristina xx

View all 2 messages3D Curiosity Book Box

May 5, 2021 9:11 PMMicheline Saillant

hello my dear you always makes beautiful projects!

I'm wondering if you think that you 'll make soon a ''3D Curiosity Book Box''with cats I love cat

thanks!

View all 9 messagesClockmaker exploding box

April 30, 2021 7:13 PMLynne Brown

Hello Janice, I can see you have been very busy and I don't like to bother you but my husbands birthday is coming up in May (15th). Is there any possibility of an exploding box with a clockmaker design? Many thanks - Lynne

View all 4 messagesNordic Christmas Keeping it Simple 6x6 Card Kit

May 1, 2021 7:27 PMKIM MULLANEY

hello could you tell me what the policy is for selling made card from your kit please..

am i aloud to sell what i make?

View all 2 messagesLazy Days of Summer Exploding Box Surprise Kit

April 27, 2021 3:06 PMSueAnn Reed

Can I get instructions or a tutorial on how to put this together from you or the designer? Please help.

View all 3 messagesSweet Dream pop up box

April 11, 2021 11:28 AMBECCY WILTON

Hi! I've purchased 1097405_905 and one of the pieces of envelope is missing so please could you have a look at the item for me. Also the instruction sheet is missing from 1097402_905 which doesn't affect me as I have it in the other kit but thought you'd like to know. Thank you,Beccy x

View all 2 messagesLavender Dreams Open Book Easel Card & Box Kit.

April 12, 2021 8:26 AMJenny Caldwell

Hi Janice. I purchased this stunning card and several others in the same category over the weekend. But I am battling with the lid of the box as the sides are different sizes.and the top section does not fit as neatly as it should. I have purchased several of your designs as gold star including the jug and basin series, so although I am an experienced crafter I cannot get this right. Please advise what I'm doing wrong. I need to complete this asap for a special order.

Sincerley Jenny Caldwell

View all 6 messagesSimply the Best - Because We Care

April 7, 2021 8:57 AMDebbie Whyte

Hi Janice - is there any chance you could produce a blue version of this? I'm looking for something to give male Caregivers but everything seems to be pink lol. Many thanks x

View all 3 messagesSWEET DREAMS #2 POP UP BOX CARD

April 6, 2021 5:12 PMSue Fitzgerald

Hi Janice

I have recently purchased this kit and the sentiments on Sheet 6 are referring to a girl and not a boy. Therefore can you please supply the correct sentiments, so that I can make this card for my friend.

Many thanks and regards

Sue.

View all 3 messagesGrandmas Garden - Side Stepper Card and Envelope Kit

April 6, 2021 12:47 PMPam Stubley

hi Janice

the base card for this stepper appears to be missing. Is it the same as the grandpas garden? i can print that instead

Pam

View all 2 messagesBarking Mad Exploding Box Surprise Kit

March 8, 2021 11:32 PMMarie Moras

Hi Janice i was wondering have you done a video on making this exploding box, i have not done them before..

Kind regards

Marie

View all 4 messagesdogs

March 1, 2021 2:42 AMMarie Moras

I was wondering if you could do a puppy exploding box for me please, or a pop up one thank you.

Kind regards

Marie

View all 2 messagesFlower Fairy Love 3d Easel Vase and Envelope Kit.

January 27, 2021 1:36 AMSarah McEwan

wowww!!!!, please make more styles/colours of these, gorgeous!!!

View all 2 messagesStory Writing Journal

January 24, 2021 4:24 AMAllen Bradford

I was wondering if you would create a story writing journal about the size of the crochet journal. I enjoy everything you create. The pages I thought of making for the journal are Genre, Character, Setting, Problem, Solution, Closing and notes.

Please let me know if you do create it, I am more than willing to buy one.

I also have another writing journal in mind, NANOWriter Journal. Monthly calendar, word count, type of story ideas and notes.

Thankyou for listening,

Shirley

View all 2 messagesNo Place Like Gnome! Scene It All Card Kit

January 21, 2021 8:20 PMJacqueline Herbert

How do i put this together i dont have the instructions

View all 3 messagesExploding Boxes

November 1, 2020 10:47 AMLynne Brown

Hello Jan, I have 2 further requests for exploding boxes - A Christmas Library and (my husband restores antique clocks) a cottage workshop with grandfather, grandmother, mantel clocks, pocket watches, small instruments - not necessarily Christmas. I can see that you are very busy - so I just wondered...... Lynne

View all 2 messagesOccasional Roses 2 Triple Easel Card and Envelope Kit. ,Occasional Roses 2 Triple Easel Card and Envelope Kit.

January 9, 2021 8:42 PMSarah Wood

Please could you explain which parts are the stoppers for this card and exactly where they are placed -

Also are the 2 smaller easels attached to the main topper as well as the large topper or are the smaller ones used for label and lavender rose spray

Not really clear from the instructions given - this is my first triple easel card - well any easel card - hence the questions

I presume the stoppers are mounted on foam pads -

Thank you

Showing 145 - 168 of 413 Requests