This seller currently has 20 unanswered support requests and 413 open support requests. They have received a total of 497 support requests since May 1, 2016, of which 98 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 289 - 312 of 413 Requests

View all 3 messagesMy First Christmas Exploding Box Surprise Kit.

November 21, 2018 5:53 PMDebbie Wilde

Hi,

i have just bought this and am printing it off, on image 3 on the pocket with B on it there is an outline of 2 squares in black, should this be there?

Thanks

Debbie x

View all 2 messagesHomemade Christmas Exploding Box Surprise Kit.

November 11, 2018 9:04 AMvalerie roy

Hello Janice I would like to know if you could make me the following modelsChristmas Exploding Box Surprise Kit.

1-Winterfest

2-

My First Christmas baby girl

3-Gone to the Dogs at Christmas

tank you

View all 5 messagesplanner perpetual calendar

November 10, 2018 1:21 AMMicheline Saillant

hello!

do you think you'll make this for 2019 with week beginning with Sunday

I love the coming up rose from 2017

thanks!

View all 2 messagesFa,La,La,La What an Entrance! Card and Envelope Kit.

November 9, 2018 8:22 PMYvonne Maddicks

where are the instructions for making this card please

View all 6 messagesHomemade Christmas Exploding Box Surprise Kit.

November 7, 2018 4:45 PMChristine Price

Hi I have purchest one of thease ,not shure how to put together is thear a u tube vidio available x

View all 2 messagesDancing with Mermaids CUP 806078

November 3, 2018 10:23 AMBrenda Graves

Hi Janice I have just purchased the above file. I was cutting it out and notice that the back of the biggest heart is s larger

t

han the front - Am I missing something or is it suppose to be like that? Also is there a tutorial for this file? Many thanks Brenda

View all 3 messagesSelling

October 30, 2018 12:15 PMDebbie Wilde

Hi,

I think i have just put your entire shop in my wish list.

Your designs are beautiful. I would love to use your design to make and sell. What is your policy for this? Do you allow it, do you i need to buy a commercial licence?

Thank You Debbie

View all 4 messagesInstructions

October 7, 2018 5:06 PMLinda Jones

Hello. I have downloaded the Santa's 3d wonderland workshop but cannot find any instructions for assembly. Could you please advise? Thanks. Linda

View all 2 messagesoh holy night kit

September 30, 2018 1:54 PMeithne hynes

Hi Janice was not very happy at all with this ,very akward I thought,could not get the front step to fit as slit was not big enough ,seems one should be smaller than the other,and the mechanics kept moving even do the tabs were inserted right,and the rocker kept going to one side,also the images were not good to put on the shelf,the base of the box was too wide ,,wasted card and ink on this one ,im sorry the idea is great but thats it

View all 2 messagestogether forever openbook easel card CUP 778481_905,something old cup 775690_905,to have and to hold 774952_905

September 27, 2018 11:23 AMNoeline Mccamish

Janice I bought this items back in april 2017 had them cut out but hadn't made them up but I now are making them up But there seams to be a problem with the box lid the side panels are not the same size. I have bought more designs of the same thing Lavender easel card and box and the problem is not there. My thoughts are that someone has pointed out this problem and it has been fixed. Can you send me the amended copy of the box sides for the above Cards Please if possible. Thankyou hope you are well love Noeline

View all 3 messagesCup898515_905 Chic boutique. 2 quick cards

September 1, 2018 5:59 AMJune Hawkes

Hi Jan,

I have just purchased and downloaded the above. On the first page there is a spelling error -

Is says THRITY instead of thirty so I am unable to use it. . I contacted the Support team at CUP and they advised me to get in touch with you regarding this. Look forward to hearing from you.

Regards,

June Hawkes

View all 2 messagesWonderful Christmas Time Quick Cards

July 1, 2018 4:21 AMCathy Briggs

Hi, I really love this set, but I was wondering if you could make it without the area where it says handmade by. Please let me know? Cathy

View all 2 messagesCrystal Carousel

June 21, 2018 3:49 PMdeen lessard-KANE

Dear Janice McFarlane, I love your Crystal Carousel pictured as is. After reading it says I have to color it myself. As I am new to this and have no idea of how to make it look like yours. Can you give me the information I would need to make it? OR Do you sell it already colored and all I would need to do is hand cut and assemble? Please advise

Thank you so much

Deen

View all 2 messagesTeddy Bears Picnic Quick Cards

June 20, 2018 11:34 PMvalerie roy

you could make us an envelope to go with each kit it would be fun

View all 2 messagescup794315_905

June 14, 2018 2:47 PMLINDA HAMMOND

Hi Jan. I keep looking at the gardeners delight kit, what is putting me off from buying it is as you say large card, will it fit into any standard envelope,if so what size is it please?

Not much use to me if I need an A4 envelope as not got any lol. Thanks Linda

View all 10 messagesCUP872994_905

June 9, 2018 10:18 AMBECCY WILTON

Hi i've purchased this kit but don't seem able to make the lunch box! I've got several people to have a go in case it was my mistake but when you pull the long sides together to slot in to the holes it pulls and warps the card so it rips the card and won't slot together. Hope this makes sense,if not i'll send you a picture!

View all 2 messagesquick cards

June 9, 2018 12:16 PMLINDA HAMMOND

Hi Jan Just wanted to say, I like the easier to cut lace edge like on your baby quick cards.

Are you listing any new ones over the weekend? Just saves me looking every 5 mins. lol Thanks Linda

Baby quick cards

June 6, 2018 9:37 PMLINDA HAMMOND

Hi Jan, Just to say thanks for Baby quick cards they are lovely and already snatched them lol.Linda

View all 4 messagesGoing to the Chapel 3D What an Entrance! Card and Envelope Kit.

June 5, 2018 10:39 PMMarion Wyllie

Hi,

I recently purchased this kit but do not appear to have the instructions.

Can you please supply them?

Many thanks,

Regards,

Marion

View all 2 messagesQuick Cards

June 6, 2018 6:33 AMAnn Craker

Hi Janice,

Love your quick card collection, just wondered if you had any plans to do a deco inspired set.

Regards

Ann

View all 2 messagesmore quick cards

June 5, 2018 8:46 AMLINDA HAMMOND

Hi Jan, Its me again pest!

I was just thinking you could do, a teddy quick card set to match teddy picnic hanging hearts cup806723_905. Linda

View all 2 messagesquick cards

June 5, 2018 8:19 AMLINDA HAMMOND

Hi Jan, Just been catching up on your quick cards.Any chance of putting baby ones on your list of to do's? Thanks Linda

View all 4 messagesWhispers from God - Bumper Value Kit

May 23, 2018 9:40 PMAnne Sutherland

Hi there Janice, I intend to make this over the next couple of days. Can you advise me what would be best to use. I know you will probably say it is up to me, and I agree, but if you were making it would you use photographic paper or card. I think I am asking because I want it to last. Thank you. Anne xx

View all 2 messagesFleur de Lys 2017 Calendar, Organiser/Planner

May 13, 2018 11:44 PMMargaret Greig

Hi is it possible you could do 2018 calendar for this organiser. I will be away for a week. Thanks, Margaret

Showing 289 - 312 of 413 Requests